Shipping policy

 

 

At Mouja Ltd. we offer a range of delivery options which you are able to select during the check out process.

 

UK delivery options:

Hermes Tracked 48 - FREE                       2-3 working days

We would normally expect you to receive your order within 2-5 working days, however from time to time we may experience problems outside our control which would delay your order. Please allow 7-10 days for delivery especially in Northern Ireland, off the Mainland UK and some Scottish regions.

Orders placed on Saturday and Sunday will be dispatched on Monday. 

 

International delivery:

Royal Mail International tracked

 

EU & Europe: £8.50                       3-5 working days

FREE delivery on orders over £50.

 

World Zone 1 - 3 £16.50         5-7 working days

FREE delivery on orders over £100.

 

Please allow additional time for processing the parcel through customs in your country, some sorting destinations take longer than others.

 

Deliveries outside of the UK may incur import taxes and/or customs duties. This is beyond our control and the customer will be required to settle these themselves.

 

Tracking:

Once your order is on the way to you, we'll email a dispatch confirmation which will include your tracking details.

 

 

Zones:

 

Europe:

Albania, Andorra, Austria (EU), Azores (EU), Armenia, Azerbaijan, Belarus, 
Bosnia and Herzegovina,

Canary Islands, Croatia (EU), Czechia (EU), Estonia (EU), Finland (EU), Georgia, Gibraltar, Greenland,

Iceland, Kyrgyzstan, Kazakhstan, Latvia (EU), Lithuania (EU), Liechtenstein, Luxembourg (EU), 
North

Macedonia, Malta (EU), Monaco (EU), Netherlands (EU), Republic of Ireland (EU), Serbia, Slovenia (EU), Balearic Islands (EU), Belgium (EU), Bulgaria (EU), Madeira (EU), Moldova, Montenegro, Corsica

(EU), Cyprus (EU), Norway (inc. Spitsbergen), Poland (EU), Portugal (EU), Denmark (EU), Faroe

Islands, Romania (EU), Russia, San Marino, France (EU), Slovakia (EU), Germany (EU), Greece (EU),

Hungary (EU), Italy (EU), Kosovo, Spain (EU), Sweden (EU), Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State

Please note, currently we are not shipping to Russia and Belarus.

 

World zone 1

Covers all countries, not defined as being in Europe or World Zone 2. World Zone 1 generally covers countries in North America (excluding the USA), South America, Africa, the Middle East, the Far East and South East Asia.

 

World zone 2

Australia, Belau, British Indian Ocean Territory, Christmas Island (Indian Ocean), Christmas Island (Pacific Ocean), Cocos Islands, Cook Island, Coral Sea Island, Fiji, French Polynesia, French South Antarctic Territory, Keeling, Kiribati, Macao, Nauru Island, New Caledonia, New Zealand, New Zealand Antarctic Territory, Niue Island, Norfolk Island, Norwegian Antarctic Territory, Papua New Guinea, People's Democratic Republic of Laos, Pitcairn Island, Republic of Singapore, Solomon Islands, Tahiti, Tokelau Islands, Tonga, Tuvalu, US Samoa, Western Samoa

 

World zone 3

This zone consists of the USA.